Returns & Exchanges
At Saint Croix, we strive for perfection in every stitch; however, if you are not completely satisfied with your purchase, we accept returns and exchanges of unworn, tagged items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original designer packaging, ensuring all original tags and labels remain attached to the garments.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Processing and Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing